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Privacy Policy

Effective Date: November 15, 2025

SilhouetteRx (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal health information. This Privacy Policy describes how we collect, use, and safeguard your data when you visit our website, communicate with us, or receive telehealth services.

1. Information We Collect

We may collect:

  • ​Medical history

  • Contact information

  • Payment information (processed securely by Stripe)

  • Forms completed through our website

  • Communication through our patient portal

2. How We Use Your Information

We use your information to:

  • Provide medical care, consultations, and follow-up.

  • Process payments and manage memberships.

  • Communicate about appointments, labs, and prescriptions.

  • Improve our services and website.

  • Comply with legal, regulatory, and HIPAA obligations.

 
3. How We Share Your Information
​

We may share information only with:

  • Licensed providers and staff assisting in your care.

  • Third-party vendors (EHR, billing, or pharmacy partners) bound by HIPAA business associate agreements.

  • Laboratories and pharmacies necessary for your treatment.

  • Legal authorities when required by law.

We never sell your data to third parties.

 

4. Data Security
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We use secure, encrypted systems (Charm EHR, Hint Health, and HIPAA-compliant messaging platforms). Your data is transmitted using SSL encryption and stored in compliance with HIPAA and applicable federal and state laws.

 
5. Your Rights
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You have the right to:

  • Access and obtain a copy of your medical record.

  • Request correction or deletion of inaccurate information.

  • Withdraw consent for marketing communications.

  • File a privacy complaint with the U.S. Department of Health & Human Services.

 
6. Cookies
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Our website may use cookies to enhance user experience. You can disable cookies in your browser settings.

 
7. Contact Us
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If you have privacy concerns or requests, contact our Privacy Officer:
Privacy Officer: Amber Wright, FNP-C
Email: support@silhouetterx.com
Mail: All written correspondence may be directed to SilhouetteRx’s business address on file with the State of Oklahoma.

**No Insurance / Cash-Pay Disclaimer**

 

SilhouetteRx is a cash-pay-only virtual medical clinic. We do not bill insurance, Medicare, Medicaid, or Tricare for:

  • Visits

  • Memberships

  • Prescriptions

  • Labs

  • GLP-1 medication

Patients acknowledge:

  • You cannot submit superbills for reimbursement

  • You cannot seek insurance reimbursement for our medications

  • You are responsible for all fees

  • Membership fees cover services only and are not insurance in any form

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